First of all we’d like to thank you so much for the overwhelming support we had on social media and in-store regarding our plans to put The Imaginarium online. We are forever appreciative of the loyal custom we’ve received over the years, and will never forget how you have helped us get to where we are!
We imagine you’ll be curious about when the website will launch, and what you can expect to see on there. How will it work? How much will delivery be? Can it be delivered outside Europe? What will the price ranges be? With these questions in mind, please read on to replace your curiosity with pure excitement… it’s going to be amazing, and we can’t wait to show you!
Since we announced our plans for The Imaginarium’s website, we have been working hard to ensure the products we will stock are of the highest quality, in a suitable range of styles, unique to The Imaginarium, and excellent value for money. Equally, aside from the products, we want to be 100% sure that the high level of service you expect from us is continued, so we’ve been developing our customer service, packaging, delivery and website usability even further to give you the best experience possible!
The eagerly anticipated mail order website will launch in mid-late 2017, and customers can expect to see both seasonal and traditional products with a wide range of price points to suit all budgets. Whilst we will stock many items from The Imaginarium shop itself; not everything from the shop will be available online. In much the same way, however, we will be offering some fantastic online exclusives for you to try, enjoy and recommend to your friends and family!
As a sister company, The Imaginarium’s website and online shop will become part of The Yorkshire Soap Company’s existing website (the one you’re on now), and customers will therefore benefit from buying items from both brands in one go; saving on delivery fees and making the checkout a much easier process with one single account! Even better, we’ll still be offering our efficient, reliable and competitive delivery service at £4.95 (mainland UK only); which is just £2.95 on orders over £30 and entirely free on orders over £50!
Our delivery service will remain a ‘next working day’ service for mainland UK addresses (when you order before 2pm, Monday to Thursday). We will also be offering a 5 working day service to selected countries throughout Europe. For the full list of destinations and associated rates, please click here.
Finally, we will be offering a very very special introductory offer to those who subscribe to our Imaginarium mailing list ahead of the launch, so please enter your email address below to ensure you do not miss out when the time comes!
If you have any other questions, please let us know by emailing email@example.com where we’ll get back to you within an absolute maximum of 1 working day.
Thank you so much once again, and we’ll update you as we get closer to the launch date!
Warren & Marcus x